When the iTV Viet V3 blacks out or freezes inside the iTV Viet app, there are four (4) methods to troubleshoot this issue:

  1. Press stop on the remote to stop.
  2. Press the Home button twice, choose the app.  Press OK to stop.
  3. Press the Home button, highlight iTV Viet app, press the Menu button on the remote. Go to Settings - OK - Choose Force Stop - OK - OK. Go back to the Home page and re open iTV Viet app.
  4. From the Home page, go to Help from the right menu, Click Reboot - OK - YES - OK. After it reboots, reopen iTV again.