If your iTV Viet app is missing add-ons or the screen becomes empty with no icons, please do the following:

  • Go to the Home page, highlight iTV Viet app. 
  • Click the Menu button - Go to settings -OK  choose CLEAR DATA - OK- OK to clear data.
  • After it finishes clearing data, wait until it clears to show 0. 00 B
  • Go back Home, reopen iTV Viet, wait 5-7 minutes until the box updates to the latest version. During the time it updates, if the box gets stuck or freezes, go back Home and Reboot the box. Then go back to iTV Viet and let it continue updating.