Customers who are having problems with their YouTube app should upgrade to Smart YouTube:

- Open the iTV Viet app

- Press the LEFT button to open the hidden menu on the left side

- Choose Help Menu

- Choose Install Smart YouTube, press YES/OK to confirm

- After it downloads and installs, the Smart YouTube app will open for the first time

- Choose 1080 and press OK

- If it asks you to login, you can choose NOT NOW to skip this step

In future, you can use the Smart YouTube app instead of the old YouTube app. You can find the Smart YouTube icon (a letter S icon) at the bottom of your home page.